privacy policy

Who are we

We are Regulation Hub which is a trading name of Abainbridge Consultants Ltd, a boutique Compliance Consultancy firm, supporting the Financial Services sector.

You privacy is important to us and this policy explains what data we collect, how we collect this data, why we collect it and how we use it.

Please read this Privacy Policy carefully and ensure that you understand it.  Your acceptance of our Privacy Policy is deemed to occur upon your first use of our site.  If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

Types of data we collect

We may collect some or all of the following personal  data: 

• Identity Data: includes your title, full name and maiden name if applicable, date of birth, sex, marital status, passport, driving licence data or other identity card;
• Contact Data: includes email address, telephone numbers and home address;
• Financial Data: includes bank account details and related information;
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us;
• Usage Data: includes information about how you use our website, products and services;

How we use your Information

We will use your information to:

• To provide ICO, FCA and PRA compliance advice and to answer your specific questions;
• Carry out our obligations arising from any contracts entered into by you and us;
• To fulfil our legal and regulatory obligations;
• Seek your views or comments on the services we provide;
• Notify you of changes to our services;
• Send you communications which you have requested and that may be of interest;
• For marketing purposes and based on your consent, which can revoke at any time. 
• For other legitimate business purposes.

The legal basis we rely on

The law on data protection law provides a number of different reasons for collecting and processing your personal data, including:

• Consent: In specific situations, we collect and process your data with your consent.  For example, when you tick a box to receive email newsletters.
• Contractual obligations: In certain circumstances, we need your personal data to comply with our contractual obligations.  For example, if you instruct us to manage your FCA authorisation application then we will collect the necessary information to provide the service.
• Legitimate interests: in specific situations, we require your data to pursue our legitimate business interests in a way which might reasonably be expected as part of running our business.  We make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws.  Our legitimate business interests do not automatically override your interests - we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

If you have any concerns about this processing, you have the right to object to processing that is based on our legitimate interests.  You can do that by contacting us using one of the options in the ‘Contact Us’ section.

How long we will keep your personal information for

We will retain your personal information for 12 months after the end of our relationship with you.

Who will we share your personal information with

We may need to share you personal date with:

• Trusted third party service providers;
• Our auditors, insurers or regulatory bodies
• Our mutual clients, whom you have given permission for us to share your data with;
• Third parties to whom we may sell or merge our businesses or assets.

All our third party service providers are required to take appropriate security measures to protect your personal information.

We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Complaints

If you have a complaint about how we have handled your personal information you may contact us using the details below and we will investigate your complaint. You also have the right to complain to the Information Commissioner’s Office – (www.ico.org.uk).

Changes to this Privacy Notice

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. 

Contact us 

You can contact us by completing the "Contact Us" page on the main website, which also includes our email address details.